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For 25 years we have been producing paper packaging at the highest standards!

Privacy Policy

Data confidentiality is of particular importance to our company and we want to be open and transparent regarding the processing of personal data. Therefore, we have a policy in which the way of processing and protecting your personal data is defined.

The company will retain personal data and will use it for the purpose of informing users about the status of the account on www.crescento.ro, regarding the evolution and status of orders, as well as in evaluating the products and services offered. www.crescento.ro can notify users about current offers via newsletter, and can send greeting cards, gift coupons or other special messages.

Our identification data are the following:

SC CRESCENTO PACKAGING SRL with headquarters in Strada Basarabia 2C, Bratuleni, Miroslava Industrial Park, Iasi, 707307, registered at the Trade Register with no. J22/2099/2015, CUI RO35258100, telephone +40 747 140 670.

“Personal data” refers to the unique individual information regarding an identified or identifiable natural person (“data subject”), regarding name, address, Personal Numeric Code, IP or telephone number, location data, an online identifier, or one or more specific elements, specific to his physical, physiological, genetic, psychological identity.

What personal data do we collect and why do we collect it?

We collect personal data to be able to respond successfully to your requests. You provide some of this data directly, for example, when you write us a message through the contact form or when you register a personal account in order to initiate an order or, indirectly, identification data through your IP address. We do not use your IP address to identify you, but we inform you that it is stored when you access our website – mainly for security reasons. You have the right to request the erasure of your IP.

Depending on the interactions you have with our website, the personal data we collect are the following:

Name and surname – for identification;

Email address – for communication;

Telephone number – for communication;

Physical address – for delivery of ordered products;

Message – Field where you can state your problem or question.

Data transmitted involuntarily, when you interact with our website:

IP address – When you visit our site, the IP address is recorded. But we do NOT use your IP address to identify you or to be used for other purposes.

Operating system, browser, browsing activity and other information about how you interacted with the site. We may collect this information through the use of cookies or other similar technologies.

Cookies – We only use cookies for statistics, cookies that can be disabled directly from your browser. Statistical cookies help the owners of a site to understand how visitors interact with the sites by collecting and reporting information anonymously. The service provider we work with to measure website traffic is Google Analytics.

What is the legal basis for processing this data?

The data you voluntarily give us (name, surname, address, telephone, email address) – the legal basis is to take steps at the request of the person concerned before concluding a contract (art. 6 para. (1) letter bsi c of Regulation (EU) 679/2016).

We use the data to issue the tax invoice.

Regarding the data that we collect automatically through the use of cookies or other similar technologies, the basis for processing is consent. By accessing the site and selecting the YES/Agree option, you validly give your consent to the processing.

What is the purpose of data collection and how do we use your personal information?

You can opt out of the data we collect. When you are asked to provide personal data, you have the right to refuse. If you choose not to provide data that is necessary to provide a service or to communicate with us, there is a possibility that you will not be able to obtain the information or products you want (for example, by submitting the information you can place an order on the site).

Name and surname

How do we use your first and last name?

In contact with you, for fraud detection and prevention and for customer assistance.

Why do we use your first and last name?

It is necessary for you to provide us with certain personal data to be able to start communication in order to conclude a contract and to send the ordered products. To prevent the use of your data by other users, it is necessary to send you emails to confirm your identity. We use the data to provide customer relations services and assistance services (details) either directly or by phone.

Information about your phone, laptop or tablet and how you use the site

The information you give us when you browse our website is your IP address and device type. At the same time, we save information about how you use the website and the application.

How do we use information about your phone, laptop or tablet and how you use the site?

To improve your experience on the site, offering you the version best adapted to your device, but also to protect the site.

Why do we use information about your phone, laptop or tablet and how you use the site?

To provide the best browsing experience on the site.

To prevent and detect fraud against you or our website.

To be able to ensure data confidentiality.

You are not obliged to provide us with any of the above information, but if you do not do this, you may not be able to enjoy the full browsing experience on our website and the services we offer you at your service.

Data retention period

We store personal data only for the period necessary to fulfill the purposes, but only until the moment you decide to opt in writing to office@crescento.ro for the deletion of this data. If we have issued you an invoice or you have communicated with us through the contact forms we provide, your data will be stored for 10 years, according to the law.

Who do we share personal data with?

We will not disclose your information to third parties, to be used for their own marketing or commercial purposes, without your consent.

However, we may disclose your information to the following entities:

Service providers. We may disclose your information to other companies that provide us with services and act as authorized persons, such as companies that help us with invoicing, companies that deal with the production of the requested services, companies that deal with the maintenance of the website or that send e – emails on our behalf.

These entities are selected with particular care to ensure that they meet the specific requirements in terms of personal data protection. These entities have a limited capacity to use your information for purposes other than providing services to us.

What rights do you have as a data subject?

The protection of natural persons regarding the processing of personal data is a fundamental right. Article 8 paragraph (1) of the Charter of Fundamental Rights of the European Union (“Charter”) and Article 16 paragraph (1) of the Treaty on the Functioning of the European Union (TFEU) provide for the right of any person to the protection of personal data.

The rights of the data subjects regarding the protection of individuals with regard to the processing of personal data and the free movement of such data:

⦁ the right to information and access;

⦁ the right to intervene on the data;

⦁ the right to rectification;

⦁ the right to delete data;

⦁ the right to restrict processing;

⦁ the right to data portability;

⦁ the right of opposition and the automated individual decision-making process, including the creation of profiles;

⦁ the right to file a complaint with the supervisory authority (www.dataprotection.ro).

SC CRESCENTO PACKAGING SRL processes your personal data, through automated and manual means, intended for issuing invoices, collecting receivables related to them as well as providing information related to its activity.

Acceptance of the terms and conditions of use of the site represents your acceptance of the processing of personal data. Your refusal determines the impossibility of providing the services.

The recorded information is intended for use by SC CRESCENTO PACKAGING SRL and is communicated only to the following recipients: targeted persons (customers of www.crescento.ro).

According to Law no. 677/2001 and of GEO 34/2014 for the protection of individuals with regard to the processing of personal data and the free circulation of this data, benefiting from the right of access, intervention on the data and the right not to be subject to an individual decision. At the same time, you have the right to object to the processing of personal data concerning you and to request the deletion of the data. To exercise these rights, you can send a written, dated and signed request toour headquarters. You are also recognized as having the right to address yourself to justice. Your data will not be transferred to third parties.

The personal data provided to www.crescento.ro will be used only for the stated purpose of this site, namely the order, execution and delivery of goods and services, according to the laws in force. SC CRESCENTO PACKAGING SRL does not provide e-mail addresses to third parties, does not encourage spam and does not make public the data provided by its clients without their explicit consent. Any customer has the possibility to delete the e-mail address from the database. SC CRESCENTO PACKAGING SRL is not responsible for damages that occur or may occur as a result of the buyer’s negligence regarding the security and confidentiality of his navigation on our website.

Within SC CRESCENTO PACKAGING SRL regarding EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC

The company SC CRESCENTO PACKAGING SRL (hereinafter referred to as the “Company” or the “Company”) complies with Regulation (EU) 2016/679 of the European Parliament and of the Council regarding the protection of natural persons with regard to the processing of personal data and regarding the free movement of of these data and of the repeal of Directive 95/46/CE (hereafter referred to in this plan as the “Regulation” or “GDPR”) which became applicable from May 25, 2018.

This Policy applies:

⦁ Headquarters and work points belonging to SC CRESCENTO PACKAGING SRL

⦁ To all departments and all staff belonging to SC CRESCENTO PACKAGING SRL

⦁ To all contractors, suppliers and other persons who work on behalf of SC CRESCENTO PACKAGING SRL

REGULATORY TERMS:

Operator – the entity – in the present case SC CRESCENTO PACKAGING SRL, or any other legal person, public authority, agency or non-governmental organization, which processes or establishes the purposes and means of processing personal data;

Personal data – any information regarding an identified or identifiable natural person; an identifiable person is that person who can be identified – directly or indirectly, by reference to an identification element: name/surname, address, personal code, e-mail, telephone, income, biometric data, image, IP address or by reference to medical, genetic data, data regarding ethical or racial origin, political, religious, philosophical, cultural beliefs or trade union membership;

Data subject – any natural person whose personal data may be or are being processed by the operator.

GENERAL INFORMATION:

SC CRESCENTO PACKAGING SRL with headquarters in the Municipality of Iasi, Strada Basarabia 2C, Bratuleni, Miroslava Industrial Park, Iasi, 707307, Iasi County, registered at the Trade Registry Office under no. J22/2099/2015 with tax code RO35258100, e-mail: office@crescento.ro is responsible for processing your personal data that we collect directly from the natural persons concerned or from other legal sources.

Our company SC CRESCENTO PACKAGING SRL has the status of operator according to the provisions of the new Regulation. In order for the data of the natural persons concerned to be processed safely, we have made every effort to implement reasonable measures to protect their personal information.

When the concerned natural person enters into a relationship of any kind with us, he entrusts us with his information.

The purpose of this general privacy policy is to explain to the natural persons concerned what data we process, why we process it and what we do with it, in our capacity as an operator. Being fully aware of the fact that personal information belongs to each individual, we do our best to store it safely and process it carefully. We do not provide information to third parties without first informing the persons concerned and we never sell lists or e-mail addresses.

This general privacy policy does not cover the applications and websites of other third parties that people can reach by accessing the links on our website. This is beyond our control. we encourage everyone to review the privacy policy of any website and/or application before providing personal data.

This general privacy policy also covers the process of recruitment and selection of candidates for the positions offered by the company (e.g. the company obtains personal data as a result of the request to fill in a form from an application or by sending a CV by e-mail) . The company informs the applicants of the personal data that will be collected, the purpose for which they are collected and how they will be used, in close connection with the existence of the privacy policy specific to recruitment formulated by the company.

According to the legislation, the natural person beneficiary of our services or the person in a relationship of any kind with us, is a “data subject”, i.e. an identified or identifiable natural person. In order to be completely transparent about data processing and to allow it to easily exercise its rights at any time, we have implemented measures to facilitate communication between us, the data operator and the data subject.

THE COMMITMENT OF SC CRESCENTO PACKAGING SRL:

The protection of the personal information of the persons concerned is very important to us. That is why we have made a commitment to comply with the new Regulation (EU) 2016/679, the national legislation applicable in the matter, but also the following principles:

Legality, fairness and transparency: we process personal data legally and correctly. We are always transparent about the information we use, and the person concerned is informed accordingly.

The control belongs to the natural person concerned: within the limits of the law, we offer him the opportunity to examine, modify, delete the personal data he has shared with us and to exercise his other rights.

Data integrity and purpose limitation: we use the data only for the purposes described at the time of collection or for new purposes compatible with the original ones. in all cases, our purposes are compatible with the law. We take reasonable measures to ensure that personal data is correct, complete and up-to-date.

Security: we have implemented reasonable security and encryption measures, so as to protect the information as best as possible. However, it should be noted that no website, no application and no internet connection is completely secure.

QUESTIONS:

If there are any questions or concerns regarding the data processing of data subjects, or if they wish to exercise their legal rights in relation to the data we hold, or if there are concerns about how we handle any privacy issue, any interested data subject can write to the e-mail address: office@crescento.ro.

We can change this general privacy policy at any time. All updates and changes to this policy are valid immediately after their notification, which we will do by displaying on the website and/or notification by e-mail.

INFORMATION OF THE PERSONS CONCERNED:

When the persons concerned interact in any way with us, it is possible to provide us or obtain from other sources information such as: name/surname, address, age, e-mail, telephone, gender, social media profile, interests and preferences, CNP, banking information, photography, skills, studies.

THE PURPOSE OF THE COLLECTION OF THIS DATA BY SC CRESCENTO PACKAGING SRL:

We collect the information of the persons concerned for specific and legitimate purposes which include, but are not limited to, the following:

To be able to communicate with the candidates for the positions offered by the company and to make the right decision in order to hire them;

⦁ In order to conclude and execute an employment contract according to the specialization/qualification of the candidates;

⦁ In order to conclude or execute/modify a contract between the concerned persons and the company;

⦁ To respond to the questions and requests of the persons concerned;

⦁ For marketing purposes, but only if we have the prior consent of the person concerned;

⦁ To offer and improve the services and products offered by the company;

⦁ To diagnose or fix technical problems;

⦁ To provide advertising and personalized content;

⦁ To defend the company against cyber attacks;

⦁ To create and/or maintain accounts;

⦁ To comply with the company legislation;

⦁ To establish or claim a right in court;

⦁ To monitor access to society according to protection and security laws;

⦁ To control compliance with labor protection norms;

⦁ To carry out remote quality control, according to the quality standards in force.

WHAT IS THE LEGAL BASIS FOR PROCESSING:

⦁ The data subject has given his consent for the processing of personal data: it should be noted that the data subject can withdraw his consent at any time by following the unsubscribe instructions in each e-mail or by sending a written request to e-mail address: office@crescento.ro.

⦁ The processing is necessary for the conclusion or execution of a service or sale-purchase contract between the concerned person and the company:

⦁ The processing is necessary in order to fulfill a legal obligation of the organization, such as Law 333/2003 regarding the protection of objectives, goods, values ​​and the protection of persons

⦁ The processing is necessary to protect the vital interests of the concerned natural person or another natural person;

⦁ The processing is necessary for the purpose of our legitimate interests or that of another party:

– According to the SR EN ISO/IEC 17025:2018 quality standard, the evaluation of the secondary quality control can be done through video monitoring of the test performers;

– Visual identification through digital photography of user accounts on computers

– Promoting the company’s activities on the company’s website or on the company’s social media pages in the interest of the service.

DATA STORAGE WITHIN SC CRESCENTO PACKAGING SRL:

We store personal data only for the period necessary to fulfill the purposes, but not more than 10 years from the termination of the contract or the last interaction of the natural person concerned with the company. After the end of the period, the personal data of the persons concerned will be destroyed or deleted from the computer systems or transformed into anonymous data to be used for scientific, historical or statistical research purposes. It should be noted that in certain expressly regulated situations, we store data for the period required by law.

SHARING OF YOUR INFORMATION WITH THIRD PARTIES:

SC CRESCENTO PACKAGING SRL will not disclose the data obtained from the persons concerned during the recruitment stages, to other third-party companies without having previously obtained an express and separate consent in this regard.

The company confirms that the personal data obtained as a result of the recruitment process are stored securely or are destroyed, meaning that we inform the persons concerned that there are data processing agreements with the software supplier/suppliers through which they in turn ensured the company that they are GDPR compliant.

SC CRESCENTO PACKAGING SRL may disclose the data of the natural persons concerned, in compliance with the applicable law, to business partners or other third parties, such as its own proxies. We constantly make reasonable efforts to ensure that these third parties have implemented adequate protection and security measures. We have contractual clauses with these third parties so that your data is protected. We will always inform the persons concerned about the identity of these companies before transmission or within a reasonable period and we will ensure that any transfer is legitimate, based on their consent or other legal basis. For example, we could provide personal data to other companies, such as IT or telecommunications service providers, accounting, legal services and other third parties with whom we have a contractual relationship. These third parties are selected with special care so that these data are processed only for the purposes that we indicate.

Also, the company could share the data of the targeted individuals with business partners as a result of a joint effort to offer a product or service.

Although unlikely, the company could sell the business or a part of the business in the future, a situation that will include the transfer of this data. It could transmit the data to other parties with the consent or according to the instructions of the natural person concerned.

Personal information may also be provided to the prosecutor’s office, the police, the courts and other competent bodies of the state, based on and within the limits of the legal provisions and as a result of expressly formulated requests.

Within reasonable limits, the company will make sure that the data of the persons concerned does not leave the European Economic Area, but, to the extent that it will transfer data to countries outside the EEA, it will ensure, in all cases, that the transfers are legitimate, based on consent explicitly of the person concerned or another legal basis.

THE RIGHTS OF THE PERSON CONCERNED IN THE LIGHT OF THE NEW REGULATION:

⦁ The right to withdraw consent where the processing is based on consent;

⦁ The right to be informed about the processing of your data;

⦁ Right of access to data;

⦁ The right to rectify inaccurate or incomplete data;

⦁ The right to erasure (“the right to be forgotten”);

⦁ The right to restrict processing;

⦁ The right to transmit the data we have about the data subject to another operator;

⦁ The right to object to data processing;

⦁ The right not to be subject to a decision based exclusively on automatic processing, including the creation of profiles;

⦁ The right to address justice;

⦁ The right to file a complaint with the Supervisory Authority.

SC CRESCENTO PACKAGING SRL brings to the attention of any concerned natural person the fact that:

⦁ You can withdraw your consent regarding the processing of sensitive data and/or for direct marketing at any time by following the unsubscribe instructions in each e-mail/sms or other electronic message.

⦁ If he wants to exercise his rights, he can do so by sending a written, signed and dated request to the e-mail address: office@crescento.ro.

⦁ The rights listed above are not absolute. There are exceptions, that’s why every request received will be analyzed so that it can be decided whether it is justified or not. to the extent that the request is justified, the company will facilitate the exercise of the rights. If the request is unfounded, it will be rejected, but it will inform the persons concerned about the reasons for the refusal and about their rights to file a complaint with the Supervisory Authority and to go to court.

⦁ The company will try to respond to her request within 30 days. However, the deadline can be extended depending on various aspects, such as the complexity of the request, the large number of requests received or the impossibility of identifying yourself within a useful period.

⦁ If, despite making all efforts, the company fails to identify the person concerned, and the latter does not provide additional information to succeed in identifying him, the company will not be obliged to comply with the request.

REQUESTS AND EXERCISE OF RIGHTS:

In the event that you wish to exercise any of the rights listed above in this information, to formulate observations or obtain additional information or clarifications regarding the processing of personal data, if you have questions or concerns regarding the processing of information or wish to exercise your legal rights or have any other concern regarding the confidentiality of your data, please contact SC CRESCENTO PACKAGING SRL at the e-mail address office@crescento.ro to ensure that SC CRESCENTO PACKAGING SRL complies with all GDPR requirements. The answer to all requests will be sent in the shortest possible time, which will not exceed one month from the receipt of the request, with the possibility of extending the duration up to a maximum of 2 months if we are talking about a complex processing or a volume large of such requests. At the same time, it is good to know that the National Authority for the Supervision of the Processing of Personal Data (A.N.S.P.D.C.P.) operates in Romania and that you have the right to file a complaint when you consider that your rights have been violated, by accessing the website www.dataprotection. ro.

Thank you for using our services!